Medical billing for Telehealth during COVID-19

Talisman Solutions has been serving in US healthcare industry since 2004 and so in accordance to coronavirus pandemic we have extended access our Medical telehealth services to ease the availability of a wide range of services from the health workers while avoiding travelling to the healthcare facilities. Besides, the medical groups are also going through decline due to inefficient medical billings and therefore process co-sourcing tends to be the best option.

With the adverse emergence of disease COVID-19, there is an urgent need to extend the use of technology to help the vulnerable beneficiaries to avoid complications and meeting their health needs at home only thus avoiding community spread of the virus causing COVID -19. And here comes the terms telehealth, telemedicine and other similar ones helping in exchange of medical information by electronic communication to enhance client’s health. Also, it accounts for many other benefits such as Improves healthcare quality, cuts patient costs, improves clinical workflows and practice efficiency, clarity and responsibility and many more.

An effective revenue cycle management process is an integral part of medical billing and it would be wise to hire an extremely experienced billing service for the productive outcomes. The whole process can fail to achieve its objectives even with the slightest of the deviation in both cases of outsourcing or in-house medical solution. Therefore, we work with our experienced and skilful billers for the good of clients.
We provide a team of experts to handle your entire medical billing process efficiently and so effectively managing the daily financial operations to let you focus on the needed core medical services.
Besides, our team will ensure timely reimbursements along with patient enrolment verification, checking for the insurance documents and providing with the accurate medical codes. The whole process is run without any errors and complete transparency and thus satisfying an error-free cash flow.

Virtual Services:
Mainly these are categorized into Medicare telehealth visits, virtual check-ins and e-visits which are provided by the physicians and other professionals to the Medicare beneficiaries.

  1. Telehealth Visit

It is a virtual visit run by the digital technologies where the client can contact the physician on a house call without the actual travel. It allows the expansion of reach between the primary care and the specialists thus providing treatment to clients through an internet connection. Nowadays, telehealth platforms are the part of monthly subscription packages and do not require big overhead costs hence being affordable and can be easily availed.
–  Time and cost-effective
-No travel expenses
– Avoiding encountering with communicable diseases

2. Virtual Check-In

These utilize a broad range of communication methods such as phones, integrated audio or video system, captured video images for consulting the physicians and other health care team members such as nurses, physician assistants and others to communicate health without appearing at doctor’s office.

To start these kinds of visits one must talk to the doctor and other practitioners keeping in mind that these must not relate to medical visit within the past week and avoiding medical visit within the next 24 hours. It requires a verbal consent that must be documented in the medical record and can be considered a year’s worth along with a well-established relationship of the billing practice with both doctor and the client.

  1. E-Visits It eases the doctor-patient interaction at every possible area irrespective of being urban or rural and includes the non-face-to-face patient-initiated communications with respective doctors without paying visits to the doctor’s office through online portals. It also requires an initial inquiry by the patient and the communications occur for a period of 7 days. Advantages and disadvantages of medical billing for telehealth during COVID-19Advantages:
    -improved patient quality care
    -improves patient engagement with remote monitoring
    -expands access to care and reduce disease transmissions
    -cuts patient cost through packages
    -improves patient satisfaction
    -manages patient’s appointments and records
    -manages the medical claims by keeping track of them
    -delivers quality reports prepared with multiple cross-checks


-data security can be harmed if confidentiality is not maintained properly
-additional costs such as printing costs, membership cancellation etc
-inferior software may lead to claim denials
-lack of expertise and skills in practice

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